Mount Batur Trekking Terms
Mount Batur Trekking Terms explain our booking rules, payment process, and cancellation policy. By booking a tour, you accept these terms. Please read them carefully before confirming your reservation.
Booking Policy
You must confirm your reservation in advance. Our team checks availability and sends payment details. We confirm your booking after we receive full payment.
Complete your payment within the agreed time. Otherwise, we cancel the reservation.
Payment Policy
You can pay by bank transfer, credit card, or other approved methods. Our team verifies each transaction directly.
We send confirmation immediately after payment. Prices apply per person unless we state otherwise.
Cancellation Policy
Cancel at least 24 hours before departure to receive a refund. Cancel less than 24 hours before the tour and you lose your payment.
If you do not attend the tour, you lose your payment.
Weather and Safety
Our guides monitor weather conditions before and during the hike. They make safety decisions based on current conditions.
If weather becomes unsafe, our team changes the schedule or offers a new date.
Visit
<a href=”https://www.indonesia.travel” target=”_blank” rel=”noopener”>Indonesia Travel</a>
for official tourism information.
TERMS & CONDITIONS
A booking can be done through instant booking or inquiry booking depending on Mount Batur Trekking and vendor’s agreement and vendor’s service availability.
The product’s pricing is in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in USD using exchange rates provided by bloomberg.com. For every successful booking transaction the user / buyer will get a voucher and receipt of payment through email. The voucher is a proof of valid transaction.
The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as’ As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at nengaharmawe2@gmail.com
User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as the user must show it to the Mount Batur Trekking staff. Payment security All payments using credit cards (Visa and Mastercard) and Debit cards are processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.
Usage of vouchers policy The usage of vouchers should be according to Mount Batur Trekking terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services. Confirmation of bookings Bookings made online are confirmed and spaces will be blocked once (partial) payment is made and received by the company.
PAYMENTS
Cancellation Policy:
- Free Cancelations up to 24 hours before the tour is start
- Free Rescheduled up to 24 hours before the tour is started
- 50% cancellations fee applied if the tour cancels less than 24 hours before the tour start
- 100% fees applied if the tour is cancelled right on the day of the tour
- Bad Weather Conditions, If the weahter is not safe for us to do the tour we will give you full refund.
